DocumentationB-hyve Warranty, Manuals and Support
B-hyve manual and warranty: B-hyve devices carry a 2-year warranty from an authorized dealer. Find manuals by model and reach Orbit support.
B-hyve devices have a two-year warranty when purchased from an authorized dealer. Manuals are in Orbit's manual library, organized by model number, and support runs through Orbit's support portal. This site is an independent B-hyve resource and is not the support channel.
What is the B-hyve warranty?
Orbit support states that B-hyve devices have a two-year warranty when purchased from an authorized dealer. The 57925 product page describes a two-year limited warranty against defects in material or workmanship, for private use.
Longer warranty periods listed for certain non-B-hyve Orbit products do not apply to B-hyve devices. For terms, exclusions and claims, read Orbit's current warranty article or ask support.
Where do I find a B-hyve manual?
The Orbit manual library lists manual links by model group:
| Model group |
|---|
| 57946, 57950, 04080, 04082 |
| 57915, 57925, 04060 |
| 57985, 57995 |
| 21005, 04138 |
| 21006 (Gen 1 hub) |
| 24511 |
| 24632 |
| 24634 |
| 21027 (Gen 2 hub) |
| 71000 |
A shared manual does not mean identical specifications. Zone count, regional adapters and package contents can differ within a group, so read the model number on your device and check the details against the manual. A quick-start guide is not a full manual.
How do I contact Orbit support?
- Support portal: support.orbitonline.com
- B-hyve support index: wisdom.orbitonline.com/b-hyve-support
- Phone: (800) 488-6156
- Email: [email protected]
The phone number and email address are the contacts published in the B-hyve App Store listing. This site does not list support hours, so check the support portal for the current details before you call.
Is this website the official support channel?
No. This site is independent and is not affiliated with Orbit, B-hyve, Gardena or Husqvarna, so warranty claims and support requests must go to Orbit.
What should I have ready before I contact support?
- The exact model number from the device or box.
- Whether it is a standalone timer or a hub-inclusive bundle.
- Where and when you bought it, since the warranty applies to authorized dealer purchases.
- What you already tried, such as a reboot or reconnecting to Wi-Fi.
What do owners say about support?
App Store reviews are mixed. Some owners describe helpful representatives, including help locating parts. Others report hard-to-reach phone support or callbacks that did not happen. These are individual experiences and do not predict yours.
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